{"id":656,"date":"2021-10-12T13:14:38","date_gmt":"2021-10-12T12:14:38","guid":{"rendered":"https:\/\/powermetrics.co.uk\/?page_id=656"},"modified":"2023-09-29T17:53:44","modified_gmt":"2023-09-29T16:53:44","slug":"privacy-and-cookies-policy","status":"publish","type":"page","link":"https:\/\/powermetrics.co.uk\/privacy-and-cookies-policy\/","title":{"rendered":"Privacy and Cookies Policy"},"content":{"rendered":"\t\t
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Privacy and Cookies Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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1. Introduction <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t1.1\u00a0 We are always committed to protecting the privacy of our site\u2019s visitors, users, customers and associates.\n\n1.2\u00a0 This privacy policy applies to all the places where we act as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.\n\n1.3\u00a0 Our website incorporates privacy controls that affect how we will process your personal data. You can access the privacy controls via Powermetrics<\/a>.\n\n1.4\u00a0 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of Powermetrics<\/a> and its services, we will ask you to consent to our use of cookies when you first visit our website.\n\n1.5\u00a0 In this policy, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Powermetrics. For more information about us, see Section 20.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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2. The personal data that we collect<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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2.1\u00a0 In this Section, we have set out the general categories of personal data that we process and, in the case of personal data that we don\u2019t obtain directly from you, information about the source and specific categories of that data.<\/p>

2.2\u00a0 We may process data enabling us to get in touch with you. The contact data may include your name, company\/employer\u2019s name, address, phone numbers, email ID, or any financial details.<\/p>

2.3\u00a0 We may process account data which may include your account identifier, name, email address, business name, account creation as well as modification dates, website settings, and marketing preferences. The primary source of the account data is generated by our website. If you log in to our website using a social media account, we will obtain elements of the account data from the relevant social media account provider.<\/p>

2.4\u00a0 We may process the profile data which may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details, and employment details. If you log into our website using a social media account, we will obtain elements of the profile data from the relevant social media account provider.<\/p>

2.5\u00a0 We may process customer relationship data that may include your name, the name of your business or employer, your job title or role, your contact details, your job classification\/categorization, within our customer relationship management system, and information contained in or relating to communications between us and you, or between us and your employer The source of the customer relationship data is powermetrics<\/a>.<\/p>

2.6\u00a0 We may process the service data which may include information like credit card payment details and other payment details. The source of the service data is powermetrics<\/a>.<\/p>

2.7\u00a0 We may process transaction data which may include information like your name, your contact details, your payment card details, or other payment details and transaction details. The source of the transaction data is you and powermetrics<\/a>.<\/p>

2.8\u00a0 We may process communication data which may include information like IP address, domain name, browser name and version, operating system, location, communication, and weblogs, amongst other sets of data.<\/p>

2.9\u00a0 We may process usage data which may include information like your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is powermetrics<\/a>.<\/p>

2.10\u00a0 Please do not supply any other person\u2019s personal data to us, unless we prompt you to do so.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. Purposes of processing and legal bases<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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3.1\u00a0 We have set out the purposes for which we may process your personal data and the legal bases of the processing.<\/p>

3.2\u00a0 Operations<\/strong> \u2013 We may process your personal data to operate our website. The processing and fulfilment of orders, providing our services, supplying our goods, generating invoices, bills and other payment-related documentation, and credit control. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services and business.<\/p>

3.3\u00a0 Publications<\/strong> \u2013 We may process the account data, profile data, and\/or service data to publish such data on our website and elsewhere through our services in accordance with your express instructions. Our legitimate interests, namely the publication of content in the ordinary course of our operations.<\/p>

3.4\u00a0 Relationships and communications<\/strong> \u2013 We may process the contact data, account data, customer relationship data, transaction data, and\/or communication data to manage our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, fax and\/or telephone, providing support services and complaint handling. The legal basis for this processing is our legitimate interests, namely communications with our website visitors, service users, individual customers, and customer personnel, the maintenance of our relationships, enabling the use of our services, and the proper administration of our website, services, and business.<\/p>

3.5\u00a0 Personalization<\/strong> \u2013 We may process the account data, service data, and\/or usage data to personalize the content and advertisements that you see on our website and through our services to ensure that you only see material\/content that is relevant to you. Our legitimate interests, namely offering the best possible experience for our website visitors and service users.<\/p>

3.6\u00a0 Direct marketing<\/strong> \u2013 We may process contact data, account data, profile data, customer relationship data, and\/or transaction data for the purposes of creating, targeting, and sending direct marketing communications by email, SMS, post, and\/or fax and making contact by telephone for marketing-related purposes. Our legitimate interests, namely promoting our business and communicating marketing messages and offers to our website visitors and service users.<\/p>

3.7\u00a0 Research and analysis<\/strong> \u2013 We may process your usage data, service data, and\/or transaction data for the purposes of researching and analyzing the use of our website and services, as well as researching and analyzing other interactions with our business. Our legitimate interests, namely monitoring, supporting, improving and securing our website, services, and business generally.<\/p>

3.8\u00a0 Recordkeeping<\/strong> \u2013 We may process your personal data for the purposes of creating and maintaining our databases, backup copies of our databases, and our business records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.<\/p>

3.9\u00a0 Security<\/strong> \u2013 We may process your personal data for the purposes of security and the prevention of fraud and other criminal activities. The legal basis of this processing is our legitimate interests, namely the protection of our website, services, and business, and the protection of others.<\/p>

3.10\u00a0 Insurance and risk management<\/strong> \u2013 We may process your personal data whenever necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, and\/or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.<\/p>

3.11\u00a0 Legal claims<\/strong> \u2013 We may process your personal data whenever necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.<\/p>

3.12\u00a0 Legal compliance and vital interests<\/strong> \u2013 We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4. Automated decision-making<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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4.1\u00a0 We will use your personal data for the purposes of automated decision-making in relation to generating meaningful reports.<\/p>

4.2\u00a0 This automated decision-making will involve artificial intelligence and business analytics involving SaaS.<\/p>

4.3\u00a0 The significance and possible consequences of this automated decision-making are to generate factual data based on real-time information.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. Providing your personal data to others<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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5.1\u00a0 We may disclose your personal data to any member of our group of companies. This means our subsidiaries, our ultimate holding company, and all its subsidiaries insofar as reasonably necessary for the purposes, and on the legal basis, set out in this policy. Information about our group of companies can be found at powermetrics.<\/a><\/p>

5.2\u00a0 We may disclose your personal data to our insurers and\/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.<\/p>

5.3\u00a0 Your personal data which are held in our website database will be stored on the servers of our hosting services providers identified at powermetrics.<\/a><\/p>

5.4\u00a0 We may disclose the personal data category or categories to our suppliers or subcontractors, identified at powermetrics<\/a> in so far as reasonably necessary for business purposes specified by Powermetrics.<\/p>

5.5\u00a0 Financial transactions relating to powermetrics<\/a> are handled by our payment services providers, PayPal, Stripe etc. We will share the necessary transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find the complete information about the payment services providers\u2019 privacy policies and practices at powermetrics<\/a>.<\/p>

5.6\u00a0 We may disclose contact data along with any other personal data contained in enquiries made through our website or services to one or more of those selected third party suppliers of goods and\/or services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and\/or services. Each such third party will act as a data controller in relation to the personal data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party\u2019s use of your personal data.<\/p>

5.7 \u00a0In addition to the specific disclosures of personal data set out in this Section 5, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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6. International transfers of your personal data<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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6.1\u00a0 In this Section 6, we will provide all the information about the circumstances in which your personal data may be transferred to countries outside the United Kingdom and the European Economic Area (EEA).<\/p>

6.2\u00a0 We have offices and facilities in England and Wales. The competent data protection authorities have made an \u201cadequacy decision\u201d with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the competent data protection authorities, a copy of which can be obtained from powermetrics<\/a>.<\/p>

6.3\u00a0 Specific category or categories of supplier or subcontractor is or are situated in specific countries. The competent data protection authorities have made an \u201cadequacy decision\u201d concerning the data protection laws of each of these countries and it is the same as mentioned in point 6.2.<\/p>

6.4\u00a0 You acknowledge that the personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use or misuse of such personal data by others.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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7. Retaining and deleting personal data<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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7.1\u00a0 This Section 7 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.<\/p>

7.2\u00a0 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.<\/p>

7.3\u00a0 We will retain your personal data as follows:<\/p>

\u00a0 \u00a0a) contact data will be retained for a minimum period of 30 days following the date of the most recent contact between you and us, and for a maximum period of over 90 days following that date;<\/p>

\u00a0 \u00a0b) account data will be retained for a minimum period of 30 days following the date of closure of the relevant account, and for a maximum period of over 90 days following that date;<\/p>

\u00a0 \u00a0c) profile data will be retained for a minimum period of 30 days following the date of deletion of the profile by you, and for a maximum period of over 90 days following that date;<\/p>

\u00a0 d) customer relationship data will be retained for a minimum period of 30 days following the date of termination of the relevant customer relationship and for a maximum period of over 90 days following that date;<\/p>

\u00a0 \u00a0e) service data will be retained for a minimum period of 30 days following the date of termination of the relevant contract, and for a maximum period of over 90 days following that date;<\/p>

\u00a0 \u00a0 f) transaction data will be retained for a minimum period of 30 days following the date of the transaction, and for a maximum period of over 90 days following that date;<\/p>

\u00a0 g) communication data will be retained for a minimum period of 30 days following the date of the communication in question, and for a maximum period of over 90 days following that date;<\/p>

\u00a0 \u00a0h) usage data will be retained for 30 days following the date of collection; and<\/p>

\u00a0 \u00a0i) data category will be retained for a minimum period of 30 days and for a maximum period of over 90 days following the date of contact.<\/p>

7.4\u00a0 In some cases, it will not be possible for us to specify in advance, the period for which your personal data will be retained by us. In such cases, we will determine the period of retention based on the following criteria:<\/p>

\u00a0 \u00a0a)\u00a0 \u00a0the period of retention of personal data category will be determined based on the period of non-usage.<\/p>

7.5\u00a0 If you grant us a license to publish any of your personal data, we may continue to retain and publish that personal data after the end of the relevant retention period specified in this Section 7 in accordance with the applicable license terms, subject to your data subject rights. If we cease to publish such personal data after the end of the relevant retention period specified in this Section 7, that personal data will be retained for a minimum period of 30 days and a maximum period of over 90 days following the date that publication ceases.<\/p>

7.6\u00a0 Nevertheless the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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8. Security of personal data<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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8.1.\u00a0\u00a0 We will take the appropriate technical and organizational precautions to secure your personal data and to prevent any loss, misuse or alteration of your personal data.<\/p>

8.2.\u00a0\u00a0 We will store your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.<\/p>

8.3.\u00a0\u00a0 The following personal data will be stored by us in encrypted form: your name, contact information, password(s) and cardholder data.<\/p>

8.4.\u00a0\u00a0 Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.<\/p>

8.5.\u00a0\u00a0 You acknowledge that the transmission of unencrypted or inadequately encrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.<\/p>

8.6.\u00a0\u00a0 You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are completely responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password at any time except when you log in to our website.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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9. Your rights<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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9.1.\u00a0\u00a0 We have listed the rights that you have under data protection law.<\/p>

9.2.\u00a0\u00a0 Your principal rights under data protection law are:<\/p>

a)\u00a0 \u00a0the right to access<\/strong> \u2013 you can ask for copies of your personal data;<\/p>

b)\u00a0 \u00a0the right to rectification<\/strong> \u2013 you can ask us to rectify inaccurate personal data and to complete the incomplete personal data;<\/p>

c)\u00a0 \u00a0the right to erasure<\/strong> \u2013 you can ask us to erase your personal data;<\/p>

d)\u00a0 \u00a0the right to restrict processing<\/strong> \u2013 you can ask us to restrict the processing of your personal data;<\/p>

e)\u00a0 \u00a0the right to object to processing<\/strong> \u2013 you can object to the processing of your personal data;<\/p>

f)\u00a0 \u00a0the right to data portability<\/strong> \u2013 you can ask that we transfer your personal data to another organization or to you;<\/p>

g)\u00a0 \u00a0the right to complain to a supervisory authority<\/strong> \u2013 you can complain about our processing of your personal data; and<\/p>

h)\u00a0 \u00a0the right to withdraw consent<\/strong> \u2013 to the extent that the legal basis of our processing of your personal data is in consent.<\/p>

9.3.\u00a0\u00a0 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting httpss:\/\/ico.org.uk\/for-organisations\/guide-to-data-protection\/guide-to-the-general-data-protection-regulation-gdpr\/individual-rights\/.<\/p>

9.4.\u00a0\u00a0 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details mentioned on powermetrics<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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10. Third-party websites<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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10.1\u00a0 Our website includes hyperlinks to, and details of, third party websites.<\/p>

10.2\u00a0 In general, we have no control over and are not responsible for, the privacy policies and practices of third parties.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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11. Personal data of children<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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11.1\u00a0 Powermetrics<\/a> is only targeted at persons over the age of 18 and above.<\/p>

11.2\u00a0 If we have reason to believe that we hold the personal data of a person under that age in our databases, we will delete that personal data.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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12. Updating information<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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12.1\u00a0 Please let us know at any time if the personal information that we hold about you needs to be corrected or updated.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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13. Acting as a data processor<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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14.1\u00a0 A cookie is a file containing an identifier a string of letters and numbers that is sent by a web server to a web browser and is stored by the browser in the device. The identifier is then sent back to the server each time the browser requests a page from the server.<\/p>

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15.1\u00a0 We use cookies for the following purposes:<\/p>

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    18.1\u00a0 You can easily manage your preferences relating to the use of cookies on our website by visiting: https:\/\/powermetrics.co.uk\/<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    19.1\u00a0 We may update this privacy policy from time to time by publishing a new version on our website.<\/p>

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    20.1\u00a0 This website is owned and operated by Powermetrics.<\/p>

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    Company number 09371162 \u2013 All Rights Reserved.<\/p>

    20.3\u00a0 Our principal place of business is at 39 Lulworth Gardens, Harrow, England, HA2 9NW<\/p>

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    by email, using the email address published on our website.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    21. Data protection registration<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    21.1\u00a0 We are registered as a data controller with the UK Information Commissioner\u2019s Office.<\/p>

    21.2\u00a0 Our data protection registration number is ZA414433.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    22. Representative within the European Union<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    22.1\u00a0 Our representative within the European Union with respect to our obligations under data protection law is David Amal and you can contact our representative by email provided in<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    23. Data protection officer<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    23.1\u00a0 Our data protection officer is David Amal and he can be reached at info@powermetrics.co.uk<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Privacy and Cookies Policy 1. Introduction 1.1\u00a0 We are always committed to protecting the privacy of our site\u2019s visitors, users, customers and associates. 1.2\u00a0 This privacy policy applies to all … Read more<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-656","page","type-page","status-publish"],"yoast_head":"\nPrivacy and Cookies Policy - Powermetrics<\/title>\n<meta name=\"description\" content=\"Learn about our privacy and cookies policy at Powermetrics. 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